First Convenience Bank Complaint

First Convenience Bank Complaint

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Missing FUNDS !!!!! - Missing funds


I deposited $1200 into my account, the teller said wait 5 mins and then I will be available. I waited five mins and then checked my account via the txt message service they offer, the money was there and available. So I paid a few bills and woke up this morning to see my account NEGATIVE $380.00 I call thinking it will be an easy fix but noooo, no one can help me they just keep telling me it is still pending, I ask how can this be when I have a txt message proving that the $1200 was deposited... no response they tell me I have to go into my bank and ask them. Well I am at work and immedietly after I have to leave to go out of town to bury my grandfather and now I cant not even put gas in my car to go. I have NEVER in my entire life seen anything as ridiculous as this. LITERALLY no one would help me ! I am going after work and I will sit there until they close shooing potential clients away. I have never felt like less of a priority. You could not pay me to continue to bank with them and I will make DAMN sure no one else does either. In fact Im tempted to call the local news station, they are preventing me from burying my grandfather. While the whole time I HAVE PROOF the money was in my account.


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